Contents restoration involves the careful cleaning, repair, and recovery of your personal belongings after damage from fire, flood, storm, or other incidents. At First General Fort McMurray, we specialize in restoring items of all types, helping you preserve your valuables and minimize loss.
From priceless family photographs and keepsakes to electronics, furniture, and other personal effects, our team has the expertise and equipment to handle every item with care. Our contents restoration services typically include:
- Textiles and Fabrics (clothing, shoes, curtains and drapery, bedding, stuffed animals, etc.)
- Carpeting and Rugs
- Household Appliances
- Hard Contents (dishes, toys, china, decor, etc.)
- Jewellery
- Books
- Artwork and Prints
- Machinery
- Documents and Paperwork
- Antiques
- And more!
At First General Fort McMurray, we are committed to giving our clients peace of mind while protecting and restoring their most valuable belongings. Our skilled team works efficiently and with care to ensure high-quality service, helping you recover quickly and return your home or business to normal after fire, water, or storm damage.
What is the Process?
At First General Fort McMurray, our experienced team of contents restoration and inventory specialists handles your belongings with the highest level of care and professionalism. Our goal is to restore your items to their original condition—or better—through a detailed, multi-step restoration process.
1. Inventory and Assessment
Once your property is secured, our team evaluates all contents to determine which items can be restored. Each item is carefully documented, and we provide a clear timeline and plan for restoration, ensuring you know what to expect throughout the process.
2. Safe Handling and Packing
Items deemed salvageable are professionally packed and protected to prevent further damage. They are then carefully transported to our contents restoration facility for treatment.
3. Cleaning and Restoration
At our facility, each item is re-assessed and re-inventoried before undergoing restoration. Our team uses specialized techniques to clean, sanitize, deodorize, dry, refinish, or reupholster items as needed. This comprehensive approach ensures that your belongings are fully restored and safe for use.
4. Ongoing Communication
We keep you informed at every stage of the process with regular updates on progress, timelines, and any important details regarding your contents restoration project.
5. Repacking and Return
After restoration is complete, your items are carefully repacked and transported back to your property. Our team reinstates everything to its original location and removes all packing materials, leaving your home organized and restored.
Contents Restoration FAQ
When are Contents Restoration Services Necessary?
Contents restoration services may be necessary to restore valuable items damaged by smoke, fire, flood, mould, break-in or other unforeseeable disaster.
How Long Will It Take to Restore My Items?
The contents restoration timeline depends on several factors, including the type of item, the level of damage, and the specific technique used to restore it. It can be a few days or several weeks, depending on the situation. Our team will provide an estimated turnaround time during the Inventory and Evaluation process.
How Will My Items Be Treated and Restored?
Our contents restoration professionals employ a variety of techniques. These include wet and dry cleaning, ultrasonic cleaning, deodorization and sanitization methods, and reupholstering. In addition, we train our technicians to handle different restoration processes on an individual basis while promoting safety and care.
Does Insurance Cover Content Restoration Services?
Contents restoration services are typically covered under the fire, flood, mould or disaster portion of your insurance policy. Be sure to review your insurance policy and/or contact your provider if you have questions regarding claims and coverage for content restoration.
How Do I Choose the Right Content Restoration Services Provider?
Start vetting content restoration providers by checking customer feedback and online reviews. You’ll also want to look for a company with accreditations and certifications, a proven track record and excellent customer service.